Why did you pick a GMC Denali HD3500?

Most newer Dually trucks are capable of pulling the heavy 397TH.  Personally I like the FORD and GM trucks more than Dodge.  I have had some sketchy experiences with Chrysler service departments and tend to stay away from their vehicles because of it.  

I started the research into what truck to get about 2-years before we were ready to buy our coach.  I did extensive research into all of the vehicles.  Knowing that we would be spending hours and hours driving I wanted to get something a bit more luxurious to ride around in.  That pulled me into the GMC line.  The Denali is as close to riding in a Cadillac as you can get with a truck.  It is beautifully appointed and very comfortable.  Ours didn't come with the fancy camera system like the FORD's have now days (and the newer GMC's have), but I did order it with the trailering camera package that added cameras in the exact same locations (mirrors, truck bed, behind the camper).  

I also knew that we would be going with a Toy Hauler Fifth Wheel trailer that was certainly going to be heavy.  That put us into a Dually with a long 8ft bed.  There really isn't a safe option for towing a big trailer with anything else.  

As far as capabilities go, the GMC 3500HD is a workhorse. It is incredibly powerful. It has the Duramax 6.6L Turbo Diesel that delivers 910 ft. lb. of torque to a rock solid Allison 6-Speed automatic transmission. It has a 3.73 gear ratio, which is perfect for getting the 397TH moving and being able to haul it up the mountains while maintaining reasonable gas milage. Although the diesel and the interior appointments add weight, it still has a payload of 4930 lbs and a trailering capacity of 22,700 lbs.

I know I am biased, but I think the GMC and 397TH look very good together. I see a lot of campers and Dually trucks, but it is rare to see another GMC set up like ours or 397TH on the road.

Do you use a Tire Pressure Monitor?

Yes, we use a Tire Pressure Monitoring System (TMPS) that watches both our GMC Dully tires and all 6 397TH tires.  There are a lot of options out there for TMPS systems.  We went with the EEZ RV Products TMPS System.  We chose EEZ vs TST and others on the market due to their reputation and longevity in the industry.  

We started out with the original EezTire TPMS system on our old coach that had a black and white display.  It was a very reliable system and easy to read in direct sunlight, but it started to get dated when others such as the TST came out with a color monitor for their units.  

What is nice about using a well respected vendor like EEZ RV Products is their components all work together. When we got our new 397TH we initially moved the sensors and components over to it and all worked day one. EEZ RV finally released a new device that has a color monitor. It worked perfectly with our existing system. All we had to do was change the display and program the old sensors into the new device.

Here's a link to the new color display system. This is the display only. You also need sensors (one for each tire). You can click on the picture to see teh product details on Amazon.

For a long coach like the Momentum 397TH you also need to have a repeater. We installed ours in the front battery compartment.

How do you avoid low bridges with that big RV?

Our GMC 3500HD has a GPS and so do our phones, but we can't rely on either of them completely. There are a number of challenges with GPS's. The first being connectivity.

Phone-based GPS systems like Google or Apple Maps are useless if you are Boondocking or anywhere that does not have data connectivity. I have had many occasion to be out somewhere and the phone goes haywire and has no idea where it is. Most of the time that is due to being outside of cellular coverage, but any interference with reception such as driving through mountains or the city will cause issues with accuracy. Internet connected apps work so well it is easy to forget that the map data is in the cloud. When cloud access is lost the maps are lost as well. Turn your phone into Airplane Mode to see exactly what happens when data connectivity is lost.

There are apps that have databases that download and install onto the phone. CoPilot GPS is one that is used fairly often in the traveling camping community. The challenge with CoPilot and many of the apps is they license their routing algorithms from third-party providers. Licensing is expensive. At the end of the day someone is collecting the height and width of every road to make routing work. Small businesses like CoPilot do not generate a lot of revenue. The end result is they use suboptimal routing systems that can get you into a situation you may not be able to get out of. Apps are nice for planning, but not for actual driving.

Our truck GPS is fantastic. Many of the issues such as data loss and routing work very well. GM can afford to license legit technology that works for most of their customers. The problem with the vehicle GPS is bridges, tunnels, tight roads, etc. Onboard GPS systems simply do not take into account anything other than the vehicle it is installed in when routing. It is another great system for planning, but it is useless when actually on the highway.

So what do we use? The industry standard system – Garmin. Garmin is a Goliath company. They produce GPS systems for Aviation and Transportation. The systems they build are rock solid and reliable. They license their data from a company called Here Technologies that maps planet earth. Here generates millimeter accurate data for locations throughout the world. Their coverage far exceeds Google and anyone else that maps roads. Garmin is a smart company. They license data for everything from Here, including bridge heights, traffic, road grades, railroad track locations, etc. Here is a Big Data Internet of Things company. They map everything. When you are using a Garmin unit, you have access to the same data points.

The system we actually use is the Garmin RV 785 with Traffic. The system not only takes into account the length, height, width, propane, etc. it also has an onboard dash cam that saves money from having to buy a camera to record the road in front of us. We highly recommend Garmin products. The best of the best for RV travel is the 785 with Traffic. Here's the link to Garmin 785 system we use.

Don’t you need a Class A commercial license to tow that big RV?

The answer is it depends on the home state (e.g. the state that issued the Drivers License). There are some states such as Texas that require a Commercial Drivers License (CDL) to tow a vehicle with a combined weight of 26,000 lbs or over. Some states also have length restrictions that put a vehicle into a commercial category. However, there are many states including Florida and Illinois where we are from that exempt Recreational Vehicles from commercial drivers licensing requirements.

Federal Law requires all states to honor licensed drivers from other states. What this means is that if you are licensed in a state that does not require a CDL license then you can legally drive through a state that does. Under my Illinois drivers license I can tow this huge rig through Texas legally while someone who lives or is domiciled in Texas would need a CDL to do the same. Of course that does not except us from the traffic laws in the state. We cannot carry more weight than our truck is rated for, we may not be able to go into a tunnel with propane on board, we may have to follow a truck speed limit, etc. It is always good idea to research the laws of the states you will be traveling through to make sure you are aware of what is legal and what isn't. If in doubt call and ask. The state police is a good source to call.

Why did you pick the 397TH vs the 399TH?

That is a very good question. The 399TH was certainly at the top of the list. It is a beautiful camper and the fold-down side patio is an awesome idea. However, there are some key issues with the 399TH that took it out of consideration for us.

One of the main challenges with the 399TH is the orientation of the master suite. The bed in the 399TH tucks into the nose of the camper. We wanted a RV King bed. When jumping up to the King in a 399TH, GDRV has to put one side of the bed next to the wall. You can somewhat visualize this by looking at the 399TH floor plan pictured below. The box area that says King bed optional is where the edge of the bed sits. The location against the walk makes the bed a pain to make and the person who sleeps on that side has to crawl in and out. The bed in the 397TH is oriented across the bedroom in the side slide. This is an excellent design. A RV King bed has room on both sides to walk around.

The second and arguably the more critical issue is that the refrigerator cannot be accessed in a 399TH when the slides are in. When we are traveling we want to be able to grab a cold drink, make a sandwich, etc. It is a hassle and in some cases not an option to open the slides when traveling. The right side of the refrigerator in the 397TH is fully accessible when the slides are in.

Another key factor for us was the washer and dryer location. In the 397TH the laundry is in a closet in the master bedroom. This is an excellent location. The washer and dryer prep is in the middle of the garage for the 399TH. It takes up precious cargo space that we need to park our motorcycles. The 399TH is designed for a combination unit that has a washer and dryer as one device. Combined units have a terrible reputation. A stackable washer and dryer is another factor that made the 397TH the best choice for us.

The final item that looks awesome on the surface, but we were not sure it really is. I'm talking about the side deck. On paper it looks like a great idea, but in practice the deck is small and overhangs the camping site. We often visit campgrounds. When the side deck is down it takes up room on the campsite making it a pain to walk around. It has hard edges as well that can snag you easily if you are close to the deck. Getting on and off of the deck requires a big heavy stair that is not easy to store. The deck door doesn't have windows either. The big windows on the 399TH is on the service side of the camper, not the door side where most others are located. It didn't make sense to us to have the big windows on the coach overlooking our neighbor's outdoor space.

Here's the floor plan for the 397TH. When looking close at the two, the 397TH was the best choice for us.

Keystone and others make comparable Toy Haulers. Why did you pick Grand Design?

We are people that extensively research everything we do. I personally spent 2 years researching every Toy Hauler camper I could find. My research looked at everything including Class A's. At the end of the day, there were some key criteria that made Grand Design the best choice for us.

The first and foremost consideration is Grand Design's reputation. What speaks volumes to me is that there are thousands of people who have a Grand Design and that buy another Grand Design when they upgrade. People who are not happy with their camper or the service they received from the manufacturer are not likely going to buy another coach from the same company. There are hundreds of RV manufacturers. There are options, yet people keep coming back to GDRV. That speaks volumes to me.

The second criteria that somewhat ties to the first is the build quality. I go to every RV show I can get to. It is very noticeable when I walk into a GDRV vs most of their competitors. The fit and finish is excellent. Their coaches are designed to be lived in full-time. GDRV also has their factory segmented by line. Momentum are built in the same area by the same people. Many RV manufacturers build every coach they sell on the same assembly line. I believe this is why their quality isn't as good. GDRV staff has a lot more experience building the same model day in and day out than others I have seen.

The third and maybe the most important is how GDRV handles warranty repairs. Most manufacturers require that all maintenance is done at a dealership. RV's are not cars. It can easily take a week or more to get something repaired at a dealership. If your camper is your home that isn't a realistic option. Most dealers will not allow boondocking on their property. GDRV routinely sends parts to customers under warranty. Simple items like fixing lights or switches are easily performed by most. Accordingly, GDRV has a large network of remote RV Techs that can come to your campsite. They charge a visit fee, but they can do all warranty repair at your location. This is a huge deal for people who live full time in their campers.